Keeping your personal data safe is one of our core responsibilities at bonusfree. This page clearly explains what information we collect, how it's used, and what rights you have.
Bonusfree's Six Core Pillars of Data Protection
Every interaction with bonusfree is protected by 256-bit SSL/TLS encryption. No data sent through your browser or app can be intercepted in transit — as secure as your bank.
Your personal data is stored on encrypted servers. KYC documents are kept in separate, secured storage. Server access is restricted to designated bonusfree staff only — and all access is logged.
Bonusfree never sells your personal data to third parties. Sharing data with advertisers, data brokers, or for any commercial purpose is strictly prohibited.
You can view, correct, or request deletion of your data at any time. bonusfree processes these requests within 30 days. Opting out of marketing emails takes effect immediately.
Enabling 2FA (two-factor authentication) on your account means that even if your password is compromised, no one can access your account. bonusfree strongly recommends all members keep 2FA turned on.
In the event of a data breach or security incident, bonusfree notifies affected players within 72 hours and takes immediate action — in line with international standards.
Important: By creating an account at bonusfree, you are considered to have agreed to this privacy policy. Any changes to the policy will be announced on the website. For any questions, write to us at support@bonusfree.asia.
Bonusfree.asia ("bonusfree", "we", "us") places the highest importance on your privacy. This Privacy Policy ("Policy") applies to the bonusfree website, mobile app, and all associated services.
This policy covers: what types of personal data we collect; how that data is used; who it may be shared with; and what rights you have over your own information. bonusfree believes data protection is not merely a legal obligation — it is our ethical responsibility to our players.
This policy has been prepared in accordance with international data protection standards. By using bonusfree's services, you are considered to have agreed to the terms of this policy. If any part is unclear, contact support — it will be explained in Bangla.
Bonusfree collects only the information necessary to provide its services — nothing unnecessary is requested. Full details by category are provided below.
| Data Category | Example | At the Time of Collection | Mandatory? |
|---|---|---|---|
| Identity Information | Full Name, Date of Birth, NID Number | Registration / KYC | Yes |
| Contact Information | Mobile number, email address | Register | Yes |
| Financial Information | BKash/Nagad number, transaction history | Deposit / Withdrawal | Yes |
| KYC Documents | NID / Passport Photo | Verification | For Large Withdrawals |
| Usage Data | Login times, game history, betting patterns | While Using the Platform | Automatic |
| Device Information | IP Address, Device Model, Browser | Each Session | Automatic |
Bonusfree uses collected data only for specific, limited purposes. We do not profit from your information — it is used solely to maintain service quality and keep you safe.
Bonusfree has security measures in place at both the technical and procedural levels to protect your data. The key security layers are outlined below.
All communications between your device and bonusfree's servers are encrypted using TLS 1.3. When you see "https" and the padlock icon in your browser, your connection is secure.
All sensitive data stored on our servers is protected with AES-256 encryption. Passwords are never stored in plain text — only their hashed values are kept.
Bonusfree staff can only access data that is necessary for their specific role. All data access is logged and regularly audited.
Independent security experts regularly audit bonusfree's systems. Penetration testing and vulnerability scans are conducted at least twice a year.
In the event of a security incident, bonusfree's dedicated response team notifies affected users within 72 hours and takes immediate action.
You play a role in your own security too: use a strong password, keep 2FA enabled, and log out of your session after using an unfamiliar device.
Bonusfree uses cookies and similar technologies to ensure the platform functions properly and to improve your experience. Cookies are small text files stored in your browser.
You can manage cookies through your browser settings — however, disabling essential cookies may affect how bonusfree functions.
Bonusfree does not retain data longer than necessary. Different retention periods apply to different categories of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Account closure + 5 years | Legal Compliance & Dispute Resolution |
| Transaction Records | 7 years | Financial Regulatory Obligations |
| KYC Documents | Account closure + 5 years | Identity Verification Records |
| Chat & Support Logs | 3 Years | Quality Control & Training |
| Performance Cookie Data | 13 Months | Usage Pattern Analysis |
| Marketing Preferences | Until Opt-Out | Communication Management |
Once the retention period expires, data is securely deleted or anonymised so that individuals can no longer be identified.
Bonusfree believes you should have full control over your own data. All your rights are outlined below. To exercise any of these rights, contact us at support@bonusfree.asia.
You have the right to know what information bonusfree holds about you. A copy will be provided within 30 days of your request.
You have the right to correct any inaccurate or outdated information. This can be done through your account settings or by contacting support.
Once your account is closed and any legally required retention period has expired, you may request that your data be permanently deleted.
You can object to your data being processed for specific purposes — such as opting out of marketing communications.
You have the right to receive your data in a machine-readable format — so you can transfer it to another platform.
You can instantly opt out of any marketing emails or SMS messages at any time.
Due to legal obligations, certain data may not be deletable before a specified retention period ends. In such cases, bonusfree will explain the reason.
Bonusfree strictly does not provide services to anyone under the age of 18. Data belonging to minors is never knowingly collected, and if such data is identified, it is deleted immediately.
If bonusfree identifies an account belonging to a minor, the account will be closed and all associated data securely destroyed. If a parent or guardian suspects their child is using bonusfree, please notify us immediately at support@bonusfree.asia.
Bonusfree may update this Privacy Policy as needed. Any changes will be reflected in the "Last Updated" date at the top of the page. For significant changes, a notification will be sent to your registered email or phone number.
Continued use of bonusfree after a new policy is published will be considered acceptance of the updated policy. If you have any questions about this policy or wish to exercise your data rights, please contact us:
Data Protection Contact: support@bonusfree.asia — use the subject line "Privacy Request". bonusfree aims to respond within 30 days. For urgent matters, you may also reach us via live chat.
Your Questions About KYC Verification & Rewards — Answered
Bonusfree respects your privacy. Join today with 256-bit encryption, zero data selling, and a fully transparent policy.